We will always supply the drilling fluid system, the parts and the technology service to ensure the efficiency in the production of our customers. Our tenet is, making the advanced technology, ensuring the good quality, and offering the best service.
1. Free consultancy and design according to clients requirements, provide optimal high quality competitive price proposal for individual clients.
2. Consulting service Detailed introduce equipment information, performance and quality to clients, 24 hours online service for product inquiry and technical consultation.
1. DC provide 1 year guarantee and free service for first time commissioning and training.
2. Technical support: 24 hours free telephone service and 12 hours online counseling, we will call back at once and guide the user to solve problem when we receive the user ’s technical support requirement or disorder report.
3.Emergency service: For clients in China within 1000Km distance, engineers will arriving working site within 48 hours after receiving report. Beyond 1000Km distance, Engineers will arriving working site within 72 hours.
4. For foreign clients; According to clients demand; DC Engineers will leave for the working site ASAP or provide long-distance service, and finish trouble shooting. Spare parts supply: DC Has set up some stocks and service offices. DC will keep enlarging branches, and keep spare parts available in stock for soonest supply to customers and best service.
5. Service management of supervision: Please feedback to the headquarter if you are dissatisfied with our engineer, another engineer will be arranged soon to solve the problem.